RETURN POLICY
Last updated December 24, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at contact@hungarianancestors.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Hungarian Ancestors
Attn: Returns
RMA #
3030 Lydia Lane
Newton, NC 28658
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
● Digital products (including PDFs, templates, downloads, and video access) and services are non-returnable.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Returns apply to physical products only. Digital products and services are non-returnable. Returned items must be unused and in original condition. Refunds do not include original shipping charges (if any). We reserve the right to refuse returns that show signs of use or damage not due to shipping.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: